Refund Policy

Refund Policy
Effective Date: 07/03/2025

1. Overview
At The Discount Gadget Store, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a refund policy as outlined below.

2. Returns & Eligibility for Refunds
We accept returns within 30 days of purchase under the following conditions:

  • The item must be unused, in its original packaging, and in the same condition as received.
  • Proof of purchase (receipt or order confirmation) is required.
  • Certain items, such as gift cards, downloadable software, and perishable goods, are non-refundable.

3. Refund Process
To request a refund:

  1. Contact our customer service team at info@thediscountgadgetstore.com with your order details.
  2. If eligible, we will provide you with return instructions and a return shipping address.
  3. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
    1. If approved, a refund will be processed to your original payment method within 30 days.

4. Late or Missing Refunds
If you haven’t received a refund yet:

  • Check your bank or credit card statement.
  • Contact your bank or payment provider, as processing times may vary.
  • If you still have not received your refund, contact us at 
  • info@thediscountgadgetstore.com

5. Exchanges
We only replace defective or damaged items. If you need an exchange, please contact us at info@thediscountgadgetstore.com

6. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • We recommend using a trackable shipping service to ensure successful delivery.

7. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.

8. Contact Us
For any refund or return inquiries, please contact us at:

The Discount Gadget Store
PO Box 300, Gin Gin, QLD, 4671, Australia
Email: info@thediscountgadgetstore.com
Phone: +61 413689738

By making a purchase on our website, you agree to this Refund Policy.